No, the lift pass is not included in the lesson fee. You will need to purchase a valid lift pass separately. For beginners attending their first-ever lesson, a pass is not necessary.

No, off-piste safety equipment (such as an avalanche transceiver, shovel, and probe) is not included in the lesson fee. This essential gear can be rented from local shops, like Mountain Attitude in Tignes or Jean Sport in Val D’isère.

We understand that plans can change, so here’s how our refund policy works:

• More than 7 days before the lesson: You will receive a full refund.
• Between 48 hours and 7 days before the lesson: You will receive a 50% refund.
• Less than 48 hours before the lesson: Unfortunately, we cannot offer any refund.

If you have any further questions or need to cancel, please don’t hesitate to contact us!

Refunds will only be issued in the case of a complete closure of the resort with no lifts operating

In the case of extreme weather conditions or a complete closure of the lifts, we will do our best to reschedule your lesson based on availability. Alternatively, we may offer a voucher for a lesson during the following season or for another week within the current season.

If lifts are operational despite challenging weather conditions, lessons will proceed as scheduled. However, if you’d prefer, you can request to reschedule based on availability.

Yes! I carry a phone and Insta 360 camera with me during lessons, and I’m happy to take photos and videos at any level or lesson duration. For drone footage, please note that it’s available only for Off-piste guiding lasting a half day or longer, and weather conditions must be suitable.

Absolutely. You can opt for a credit toward a future lesson of the same length, valid for the following season or for another week within the current season

Insurance is not mandatory, but it is strongly recommended to cover any potential injuries and rescue costs